MTR is dedicated to integrating ESG considerations into its businesses and operations, driving meaningful change for its key stakeholders through its three environmental and social objectives: Social Inclusion, Advancements & Opportunities, and Greenhouse Gas Emission Reductions. These objectives are deeply embedded in the core of its smart innovations, which have garnered remarkable achievements at the International Exhibition of Inventions in Geneva.
Power Demand Optimisation AI Cohort
MTR’s Power Demand Optimisation AI Cohort achieved a Gold Medal under the theme of ‘Green and Inclusive Innovations’, partnering with the Hong Kong Applied Science and Technology Research Institute to redefine large-scale infrastructure solutions. The AI cohort provides instant analysis of power equipment status, power consumption and station environments, deriving optimal operation suggestions, hence allowing efficient resource utilisation.
NoiseRadar
MTR strives to promote sustainable living environments for its local communities through its project NoiseRadar, a noise mapping system designed in partnership with The Hong Kong Polytechnic University to manage noise near track areas. Its innovative and user-friendly device detects train noises and provides timely maintenance recommendations, creating a more sustainable living environment for near-track communities.
AI-powered Virtual Service Ambassador
MTR demonstrates its dedication to enhancing customer experience through the introduction of AI Tracy, a AI-powered Virtual Service Ambassador who delivers swift and customer-centric service to customers, reshaping the fusion of AI technology and personalised service to enhance kiosk support. These projects reinforce MTR’s aspiration to continuously pursue innovations, discovering more sustainable ways to keep cities moving.