Enhancing Organizational Performance by Fostering Employee Well-being

Ms. Yvonne Yeung is the Chief Executive of Hong Kong Young Women’s Christian Association, and proactively explores innovative services to meet with the ever-changing social needs. Services provided by Hong Kong YWCA include youth development, women service & family service, Christian ministry, membership service, aged care and community health service, early childhood education, career development & continuing education, social business & Y Hospitality etc.

Previously she had worked as a Financial Consultant in banking industry and later established a leading social enterprise to create job opportunities for disadvantaged people. She has been actively engaging in enhancing social impact via cross-sector collaboration. Her volunteer services include Member of Executive Committee, Chairperson of Standing Committee on Sector Development & Finance, and Vice-chairperson of Strategy Committee on Talent Development of the Hong Kong Council of Social Service, Council Member of Hong Kong Social Welfare Sector Heart to Heart Joint Action, Non-Official Non-Executive Director of the Board of Urban Renewal Authority, Advisor of Our Hong Kong Foundation, Ex-officio Member of Advisory Committee for the Trust-initiated Project for Supporting Elderly’s Caregivers, and Ex-officio Member of the Advisory Committee of Jockey Club Community eHealth Care Project, The Hong Kong Jockey Club Charities Trust. She was also Associate Member of the Central Policy Unit, Member of the Women’s Commission, Member of the Corruption Prevention Advisory Committee of the Independent Commission Against Corruption, and Member of Advisory Committee on Enhancing Self-Reliance Through District Partnership Programme of Home Affairs Department. She was awarded as the JESSICA Most Successful Women 2022.

Ms. Yeung holds a Master’s degree in Business Administration, a Bachelor’s degree in Business Administration, and a Bachelor’s degree in Psychology. Afterwards she completed the Executive Education “Strategic Perspective in Non-profit Management” at Harvard Business School, Harvard University and “Measuring & Improving the Impact of Social Organizations” at Singapore National University Business School.

LUÜNA is a B Corp-certified social enterprise working to destigmatize menstrual health in Asia and beyond.

Built by women, LUÜNA provides sustainable menstrual products in the washrooms of offices and campuses, alongside taboo-fee education around the menstrual cycle. A portion of every partnership funds the provision of free menstrual care to underserved local communities.

Today, LUÜNA services are available in over 1,500 corporate washrooms across Asia, which has helped fund the donation of over 600,000 menstrual products.

Olivia is recognized as an award-winning social entrepreneur, as well as a leading voice on gender equity. She is a winner of the 2023 Cartier Women’s Initiative Grant for impact entrepreneurship, Asia FemTech Influencer of the Year 2023, Hong Kong’s Young Leader of Tomorrow 2022 and Forbes 30 Under 30 2021. She has been featured in publications including FORBES, SCMP, Vogue, CNN and the Hong Kong Economic Journal.

Dr Lam is a specialist in paediatric and community medicine and is currently Chief Executive Officer of Haven of Hope Christian Service.

With his extensive knowledge of local public health policies and services, Dr Lam has sat on multiple statutory and advisory bodies. He is a non-official member of the Executive Council of the HKSAR Government. He also serves as the Chairman of the Advisory Committee on Mental Health, the Council for Carbon Neutrality & Sustainable Development, the Steering Committee on Review of Manpower for Healthcare Services in Residential Care Homes, the Healthcare & Wellness Training Board of the Vocational Training Council, the Industry Training Advisory Committee of Elderly Care Service and the Independent Commission Against Corruption Complaints Committee.

He is also a member of the Green Technology & Finance Development Committee, Advisory Panel on Silver Economy as well as the Supervisory Board and Nominating Committee of the Hong Kong Housing Society to provide advice to the government on various policies.

Dr Lam was honoured by the HKSAR Government with the Justice of Peace in 2003 and Silver Bauhinia Star in 2019. In 2018, apart from receiving Honorary Fellowship from Lingnan University, he also received the Ageing Asia Global Ageing Influencer Award (Special Recognitions) in recognition of his devotion to public services and his influence on policy-making for the global ageing trend.

My Sustainability Goals for 2024:

Hong Kong’s social service sector must pursue sustainability by leveraging technology to enhance service delivery, promoting mental health and wellness, and aligning with the city’s carbon neutrality goals. Adopting innovative digital tools, providing holistic care, and implementing eco-friendly practices can streamline operations, improve accessibility and build a more resilient, inclusive community.

Fanny Lau has more than 20 years’ experience in human resources sector, including external consulting and in-house HR partitioning. She was the consultant and provided advisory services to hundreds of corporates in different areas, not only in day-to-day HR operation management, but also organization development, recruitment, performance management, learning & development, etc. She also had corporate and strategy planning experiences and led M&A projects. Not only in Hong Kong, she also worked in the mainland China, Singapore, Vietnam as well as leading projects in Southeast Asia.

She joined the Human Resources Department at New World Development in 2020 and currently she is taking care of HR Transformation, HR Business Partner, Culture, Talent Acquisition, Compensation & Benefits and Learning & Development Teams. Throughout different projects initiated from the group level, she works closely with different business units in New World Group.