MTR Corporation Limited
Chief of Airport Segment
Ben Lui Gon-Yee
Chief of Airport Segment, MTR
Mr Lui is currently the Chief of Airport Segment, managing the train services of the Airport Express Line, Disneyland Resort Line, and Tung Chung Line. In recent years, he has also been responsible for railway operations in one of the MTR business hubs in the PRC, including both operations and engineering management, as well as operations planning for new line openings. He actively steers the enhancement of customer experience and operational resilience in Hong Kong, and drives changes in smart mobility and innovative applications within MTR. Additionally, he serves as one of the spokespersons in media programs and frequently liaises with various government bureaus, political parties, and the public.
My Sustainability Goals for 2025: