Jes Jiang

Jes Jiang

Dragon Rise New Energy (Hong Kong) Limited

After-Sales Team Lead

Mr. Jiang ShiJie, is the Head of After-Sales Team (including all battery related after-sales servicing for the Dragon Rise New Energy Holdings Limited (“DRNEH”) group companies. Partnering with (“FAW” 中國第一汽車 – Hongqi 紅旗), CATL 寧德 and Times Xiaojun (Xiamen) New Energy Technology Co., Ltd. 時代小桔 (JV between CATL & DiDi), DRNEH is the first to introduce battery swappable “Rethink” concept and apply it on all commercially run electric vehicles, be it taxi, trucks, or any land transport you may think of.

Mr. Jiang holds a master’s degree in Environmental Engineering from Wuhan University. He has been working in PRC’s top leading battery manufacturers, like CATL and CORNEX for many years focusing on offshore customer services (mainly EU & USA markets). He is instrumental in setting up the global after-sales networks and formulating the training programs for the battery service teams. At CATL, he directed a team to develop from scratch how to add value to the battery after-sales market like ESS preventive maintenance and battery extend warranty; and at CORNEX, he played a leading role launching the service assurance program from training to service pledge KPI.

Excelling from his past track record, he is dedicated to enhancing the travel experience of Hong Kong’s taxi industry and stabilizing the power grid shortage and anxiety at his current position. Meanwhile, he is exploring ways to support the Battery-Swap ecosystem and is dedicated to promoting the E-Mobility in Hong Kong in the context of Carbon Neutrality.

After-sales services can effectively extend battery life, thereby enhance safety and reduce carbon emissions. Additionally, ongoing research and development in battery cell-level remanufacturing will further maximize the resource value of batteries. The combination of Battery-Swap and the Aftersales Services will also attract more international innovative fundings to Hong Kong.