Customer Director
Renee Chan, Customer Director of Watsons Hong Kong, is a seasoned marketer with over 15 years of experience in turning data insights into O+O customer experience campaign to grow loyalty via online and offline platforms. She refreshes social purpose of Watsons – “Look Good, Do Good. Feel Great.” to engage customers in fostering sustainable lifestyle.
My Sustainability Goals for 2021:
Watsons commits in sustainability development in “Look Good. Do Good. Feel Great.” and will strengthen two core goals to its 2030 Group Sustainability Roadmap – better waste management and more responsible Own Brand products.