Wendy Kwok

Wendy Kwok

Cathay Pacific

General Manager Employee Experience

Wendy Kwok
General Manager Employee Experience

Wendy is an experienced leader in HR transformation and Employee Experience, and leverages her strength in the areas of Strategic Planning and Change Management with a demonstrated history working in aviation, retail, and various other industries.

She has a wealth of firsthand experience understanding the functions of people and organisation, all of which she accumulated during her time spent in Operations Management, Human Resources, Logistics, Business Development, Strategic Sourcing and Vendor Management.

In her role as General Manager Employee Experience at Cathay, Wendy oversees the design of vision, philosophies, strategies and plans to create a signature employee experience in pursuit of business outcomes. She looks after all functions under Cathay’s People Department’s Centres of Excellence; namely Total Rewards, Talent Acquisition, Internal Communications & Engagement, Employee Experience Design, Insights a& Governance, HR Business Partnering, as well as Diversity & Inclusion.

Under her leadership, Cathay has seen a successful introduction of numerous initiatives that include Total Rewards approach for all employees, modernising Cathay’s staff travel benefits, a company-wide holistic wellbeing programme, digital employee experience programme among many more.