In today’s dynamic marketplace, effective communication with consumers is not just about conveying messages from the brand, but also about fostering collaboration and co-creation. In this session, we will explore the power of engaging with consumers as active participants in driving change.
We will delve into strategies and best practices for building meaningful connections, leveraging different mediums, and utilizing consumer insights to co-create innovative solutions. By understanding the evolving needs and preferences of consumers, organizations can establish authentic dialogues that inspire loyalty and drive positive societal impact.
Join us to discover practical techniques and examples that demonstrate how effective communication can transform consumers into valuable co-creators of change.
Learnings:
Post-Event Actions:
Moderator
Carol Yeung
Managing Director
Golin Limited
Golin Limited
Managing Director
Carol is the Managing Director of Golin Hong Kong. She has 12 years’ experience building brand reputation and connecting brands with consumers. She was named Women to Watch 2021 by Campaign Asia-Pacific and has obtained Harvard Business School certification on Sustainable Business Strategy.
My Sustainability Goals for 2024:
I wish more brands will look into their brand purpose not only on comms level but how they can create real, meaningful change for the industry and society.
Edward Bell
GM Brand, Insights & Marketing Communications
Cathay Pacific
Cathay Pacific
GM Brand, Insights & Marketing Communications
Edward Bell
General Manager, Brand, Insights and Marketing Communications
Cathay Pacific
Edward Bell is responsible for the development of brand strategy, consumer insights, loyalty marketing and marketing communications for the Cathay Pacific group globally.
Mr Bell has spent the majority of his career in marketing strategy and later as a CEO for marketing and communication consultancies across Asia and Greater China, working for a diverse set of brands and businesses.
A seasoned marketing professional, Mr Bell is the recipient of the prestigious IPA and Jay Chiat awards for marketing effectiveness and strategy and is a regular author and speaker.
Originally from Melbourne Australia, Mr Bell is married with three children, and happily calls Hong Kong ‘home’.
Chester Cheng
Co-founder
Carbon Wallet
Carbon Wallet
Co-founder
Chester joined MTR Corporation as Graduate Trainee in 2019, and co-founded Hong Kong’s leading one-stop green lifestyle reward platform Carbon Wallet from zero to one in 2021. He currently heads up the social innovation venture as a subsidiary of MTR Lab.
He is passionate about driving sustainable consumption for cities, and strives to transform issue-based climate communications into action-based engagement to inspire climate actions among individuals.
My sustainability goals for 2024:
Ken Or
Corporate Planning Director
Tam Jai International Co. Ltd.
Tam Jai International Co. Ltd.
Corporate Planning Director
Ken Or joined Tam Jai International Co. Limited (TJI) in 2021. He is the Corporate Planning Director and serves as the Chairman of the ESG Committee. Ken is responsible for developing corporate strategy, leading business transformation, and fostering the growth of new brands and ventures, in addition to managing investment strategies. As Chairman of the ESG Committee, he administers the Tam Jai Goodness Trust and is at the forefront of the company’s sustainability efforts.
Before joining TJI, Ken was a Partner at Yamato Capital Partners (YCP), co-heading the Hong Kong office and leading the Asia consumer & retail business practice focusing on principal investments and value creation. Before YCP, Ken held a position at Deloitte China as a management consultant, specializing in growth strategies and digital transformation.
Ken’s academic background includes an MSc in Management from Imperial College London and a BEng in System Engineering from the University of Warwick. His educational background complements his extensive experience in the consumer & retail sector.
My Sustainability Goals for 2024:
As a leading restaurant chain in Hong Kong, TamJai is committed to embodying our core values, “Will to Win, Passion to Serve,” in our sustainability initiatives for 2024-2025. We are dedicated to reducing waste and enhancing our climate disclosure practices to provide transparency and foster trust among our stakeholders. In our pursuit of sustainability, we aim to co-create behavioral changes and build a “plastic-free” community, encouraging both our staff and customers to make environmentally friendly choices. Additionally, our “Eat Healthy” campaigns will promote nutritional awareness and healthier lifestyle choices across all our outlets. Through these integrated efforts, TamJai not only leads in food excellence but also in championing environmental stewardship.
Richard Petignaud
Managing Director
Bravo Media Limited
Bravo Media Limited
Managing Director
Richard is a crucial figure in the Bravo Media team, a dynamic and visionary head recognised with a steadfast commitment to driving tremendous business growth. With over two decades of experience at the management level, he aims to build thriving businesses in innovation and foster positive team culture.
Further highlighted by his multilingual proficiency in French, English, and Chinese Mandarin, both orally and in writing, this enables him to navigate various new businesses in cross-cultural settings and quickly grew revenue in China, Taiwan, and Korea. He is an accomplished role model for his exceptional adaptability, creativity, and tenacious spirit.
My Sustainability Goals for 2024:
1. Bravo Media becomes a leading media company in Hong Kong committed to providing eco-friendly advertising solutions and sustainable practices contributing to a greener city.
2. Continuously explore innovative ESG-related initiatives that empower advertisers to connect with audiences while promoting sustainable practices
3. Minimize environmental impact by responsibly managing the disposal of dismantled advertising materials, prioritizing recycling and upcycling.
Founded in Nov 2021, Bravo Media is a leading out-of-home media company specializing in transit advertising in Hong Kong. Bravo Media is the advertising agency operating Citybus bus body advertising and the exclusive advertising agency of MTR^ advertising managing media resources across MTR’s East Rail Line, Tuen Ma Line, Light Rail, and MTR Bus.
Our organisation’s sustainability goals for 2024:
1. Bravo Media becomes a leading media company in Hong Kong committed to providing eco-friendly advertising solutions and sustainable practices contributing to a greener city.
2. Continuously explore innovative ESG-related initiatives that empower advertisers to connect with audiences while promoting sustainable practices
3. Minimize environmental impact by responsibly managing the disposal of dismantled advertising materials, prioritizing recycling and upcycling.
General Enquiry Email Address: bmlsales@bravomedia.com.hk
General Enquiry Phone Number: 2746 8777
PRHK is a modern and forward-looking industry organisation for PR and communications professionals in Hong Kong. It represents, champions, promotes and grows the Hong Kong public relations and communications industry, its professionals, its affiliates, its academic institutions and their students.
As Hong Kong’s leading one-stop green lifestyle reward platform, Carbon Wallet aims to drive sustainable consumption for cities and Make Green Lifestyle Fun. The mobile App promotes a low-carbon lifestyle through a gamified experience, and all points users earn by going green eg. taking the MTR, recycling, green shopping etc. through the App can redeem eco-friendly products to support circularity.
Solutions Showcase:
UN SDG goals that we align with:
Legal Name: Carbon Wallet Company Limited
General Enquiry Email Address: partnership@carbonwallet.com.hk