Buildings & Facilities Theatre

Offices of the Future: A New Normal For Facilities Managers

Day 2 : 10:45 – 11:35

By enhancing energy efficiency, promoting sustainable procurement practices, and designing out waste and pollution, businesses can start to embrace sustainability in the very place that defines them – the office. Hear from leaders in the space on how sustainable practices are incorporated in the whole lifespan of an office – from the fixtures and fittings of the building, to office design, furnishings and consumables, and daily operation.


  • What is the state of play in Hong Kong?
  • How does having a sustainable facilities management strategy for your office futureproof your business?
  • What are some ways for facility managers to achieve sustainability aspirations in the office, from service and maintenance contracts, procurement practices and waste management for office consumables? What challenges and barriers exist, and how can they be overcome?

Post-Event Actions for Delegates

  • Rethink how your office can embrace sustainability by sourcing more sustainably, harness technology for space, energy, resource and waste management.
  • Understand that the way businesses are designed and organised bring benefits beyond meeting environmental goals, such as workforce appeal and retention.


Kenneth Foo

Executive Director / Past President

Kenneth Foo is an Executive Director at Hongkong Land, responsible for overseeing all the Company’s property management activities.

He was the Past President for International Facility Management Association (Hong Kong Chapter), International Facilities Management Association (Singapore Chapter) and 2020 Class of IFMA Fellow

Joanne Cheung

Workplace Solutions BU Head APAC & Greater China & EMEA

Senior executive with intensive international experience in Real Estate and Facility filed for more than 23 years. Have been worked in banking industry for 8 years in Hong Kong. In China, since 2008 worked in Microsoft, Nike.

Joanne joined GSK as Greater China Head in 2015. And got promoted to APAC Lead in 2018, based in Hong Kong, and joined Haleon on 1st April, 2022 and extended her scope to cover EMEA region on 1st July. Haleon become a sperate company from GSK, and formally established July in 2022.

Joanne Lai

Senior Sustainable Development Officer

Joanne Lai is the Senior Sustainable Development Officer of Swire Properties. Her work involves supporting the Company’s Sustainable Development (SD) 2030 Strategy, and leading the planning and implementation of SD tenant engagement initiatives that focus on resource and circularity, such as HK’s first Smart Waste Reduction Challenge, and the pioneering Smart Reusable Cup Programme.

Laurence Lou

Strategic Account Manager

Laurence Lou is a passionate Strategic Account Manager at Sustainable Office Solutions Ltd (SOS). With a focus on promoting sustainable practises in the building design industry, Laurence actively supports businesses in transitioning towards a circular economy, specifically in facility management.

His dedication to sustainability is evident in his work on improving the ecosystem of regenerating value from office resources. Laurence spearheads efforts to expand SOS’s donation network, facilitating the redistribution of office equipment and materials to minimise waste and promote sustainable resource management.

To further his expertise, Laurence recently achieved the EFFAS certified ESG Analyst® programme. This certification equips him with the knowledge and skills to bridge sustainable factors with the needs of capital markets, enabling him to integrate environmental, social, and governance (ESG) considerations into business strategies effectively.

My Sustainability Goals for 2023:

I would like to see a universal commitment among companies to prioritise material reuse, ensuring that all office assets are kept out of landfills and in circulation.

Annie Wang

Managing Director, Work Dynamics– Greater China

Annie Wang is currently the Managing Director for JLL’s Work Dynamics business lines across Greater China. This includes Facilities Management, Project & Development Services, Transactions, and other services such as Workplace Agility, Technology Services and more.

Supported by

With thanks to