European Stage

Sustainable Travel : Initiatives and Innovations

Day 2 : 15:20 – 15:50

As the travel industry continues to evolve, the focus on sustainability has never been more critical. This panel discussion will bring together leaders from Lufthansa Group, Miramar Travel, and the Switzerland Tourism to explore the dynamic interplay between travel and sustainability. The session will delve into the innovative strategies, technological advancements, and collaborative efforts these organizations are employing to promote sustainable travel practices.

Learnings

  • What emerging technologies or innovations do you believe have the potential to transform the travel industry towards greater sustainability?
  • What are the biggest challenges your organization faces in implementing sustainable practices, and how are you addressing them?
  • How do you educate and engage your customers about sustainable travel practices, and what has been the response?

Post-event Actions

  • Develop campaigns and programs to raise public awareness on the benefits and practices of sustainable travel.
  • Seek new strategic partnerships and further strengthen existing partnerships and collaborations with industry leaders and organizations focused on sustainability.
  • Gather and analyze customer feedback on sustainability initiatives to refine and enhance service offerings.
  • Accelerate the adoption and integration of emerging technologies discussed during the event, aiming to reduce carbon footprint and improve operational efficiency.

Speakers

Haily Kwan

Lufthansa Group

Key Account Manager

Haily Kwan is a Key Account Manager in Lufthansa Group Airlines.
Responsible for Sales, New Distribution Capability (NDC), Marketing activities and work closely with Corporate, Travel Agents and Partners to promote sustainable travel.

My Sustainability Goals for 2024:

  • To create an equitable and regenerative future together with our clients, partners and communities.
  • To drive positive environmental change by raising awareness about sustainability.
  • To encourage clients/ business partners to adopt sustainable practice and share their efforts to their customers, employees or organization

Rosa Lau

Switzerland Tourism

District Manager

Work closely with Travel Agents and Media in Hong Kong & South China.

Alex Lee

Miramar Travel

General Manager

Mr Lee has joined Miramar Travel in May 2008 as General Manager, he was also concurrently appointed as Director of Marketing Strategy and Development – Hospitality in Miramar Group from August 2021. Mr Lee has a rich experience with more than 35 years in travel industrty and is curently held a role as Outbound committee of the Travel Industry Council and Outbound Tour Operators Association.

My Sustainability Goals for 2024:

Travel Go Green

With thanks to