Karen, Hoi Lam Ng

Accomplished sustainability director with 24 years of experience advancing environmental stewardship, social responsibility and corporate ESG initiatives.

Skilled in orchestrating cross-functional teams to implement transformative programs that drive measurable impacts. Led the adoption of 35% reusable cup usage across Starbucks Asia Pacific stores; spearheaded 20% energy efficiency enhancements for Walmart China suppliers’ facilities; and directed responsible sourcing and compliance programs to mitigate organisational risks and uphold sustainability standards.

Expert in ESG strategy development, governance framework, and stakeholder engagement, ensuring accountability and measurable footprint impacts. Academically qualified across Engineering, Law and Sustainability Leadership, with extensive experience spanning multinational food & beverage, retail, banking and manufacturing industries.

My Sustainability Goals for 2025 

1. Enhancing Circular Economy Practices – to push for greater waste reduction, recycling infrastructure improvements, and sustainable packaging adoption across retail and food industries. A shift toward a circular economy model would significantly reduce environmental impact and create new business opportunities.

2. Advancing ESG Reporting and Governance – to strengthen transparency and accountability by advocating for standardised, impactful ESG disclosures. Hong Kong’s financial and business sectors can lead by example in setting robust governance frameworks and ensuring sustainability metrics drive real change.