Green buildings alone do not deliver sustainability outcomes without active participation from the people who use them. This panel explores how advancing green behaviours depends on effective tenant engagement and collaboration across building management, facilities operations, and the wider real estate ecosystem. Drawing on perspectives from building operators, facilities managers, and tenant-facing advisors, the discussion will examine how engagement strategies, data transparency, and shared accountability can turn sustainable design into real operational impact. Panelists will share practical insights on aligning landlord and tenant goals, influencing day-to-day behaviours, and embedding sustainability into workplace culture. Attendees will gain a clearer understanding of how tenant engagement acts as the critical bridge between green building ambitions and measurable environmental performance.
Session Learnings:
Post-Event Actions:
Moderator
Joshua Sharman
Chief Commercial Officer, ISS HK & APAC
ISS
ISS
Chief Commercial Officer, ISS HK & APAC
Joshua Sharman, Chief Commercial Director of ISS Hong Kong, has over 15 years of Facility Management experience.
Joshua joined ISS in 2020, having already worked in FM in Hong Kong and around the Asia Pacific region for the previous 7 years and in the FM industry in the UK prior to that in a variety of Business Development and Operational roles.
Joshua was born and raised in Hong Kong. Joshua’s career to date has included helping different clients to review their contracts so as to identify areas for savings, operational gaps, reducing wastage, improving productivity through alternative business models and driving the ESG agenda.
Joshua has a passion for ESG and the unique strength our industry has to help drive it, as well as trying to attract new talent to the FM industry that he himself has gained so much learning and benefitting from. Having originally started in the sustainability industry, Joshua has taken great pride in carrying through his early honed specialisms to help continue to drive the advancement of the ESG agenda within a much broader context.
My Sustainability Goals for 2026:
Speaking at 2026 sessions:
Day 1
Advancing Green Behaviours in Green Buildings: Tenant Engagement as the Bridge to Real Impact
Rick Cheung
Assistant Vice President
HKT
HKT
Assistant Vice President
Rick Cheung is Assistant Vice President of Emerging Technologies and Solutions Development at HKT Enterprise Solutions, one of Hong Kong’s leading telecommunications and technology service providers. Rick leads the conceptualisation and commercialisation of next-generation enterprise solutions, with a particular focus on Artificial Intelligence, robotics automation and smart city applications.
Rick brings over a decade of hands-on experience in solutions development and technology innovation. Throughout his tenure at HKT, Rick has been instrumental in driving the adoption of AI-powered platforms and robotics across multiple industry verticals, including public utilities, healthcare, public transportation operators and large-scale property development. He has championed the integration of robotics and automation into enterprise workflows.
Rick is a recognised thought leader on the convergence of AI, 5G and physical automation, and regularly engages with academia, industry bodies and government partners to shape Hong Kong’s digital transformation agenda.
My Sustainability Goals for 2026:
Speaking at 2026 sessions:
Day 1
Advancing Green Behaviours in Green Buildings: Tenant Engagement as the Bridge to Real Impact
Garrick Lau
Head of Sustainability and Shared Value, SEWIT Department
Nan Fung Group
Nan Fung Group
Head of Sustainability and Shared Value, SEWIT Department
Garrick specialises in driving organisational change that creates business value alongside positive impact through the Creating Shared Value (CSV) strategy.
His 20+ years of experience and expertise cover real estate and hospitality asset management, organisational development, corporate sustainability, impact measurement and management, social intrapreneurship, NGO management, charitable fundraising, and grant management.
In his current role with a leading private conglomerate in Hong Kong, Garrick leads efforts to embed sustainability and shared value principles across the group’s operations and value chain through a Sustainability-as-a-Service approach. A core responsibility of his team is to implement new solutions that support commercial tenants in achieving their sustainability goals through green and social leases, to continuously enhancing the company’s competitiveness. In addition, his team oversees voluntary reporting related to decarbonisation and climate, nature, governance, and green financing.
For the wider industries, he advocates for the implementation of impact measurement, through thought leadership and consultancy engagement, to enable the continuous improvement of the effectiveness of corporate impact funding with transparency and accountability. These efforts extend beyond the local market and have received unprecedented recognition from global platforms, including the Shared Value Award and Social Value Award.
In addition to his professional role, Garrick serves on a voluntary basis as Chairperson of the Advisory Committee on Graduate Employment at The Hang Seng University of Hong Kong, Vice President of CareER (a charity supporting employability for students with special needs), and a Board Member of Junior Achievement Hong Kong (a charity promoting youth employability).
Speaking at 2026 sessions:
Day 1
Advancing Green Behaviours in Green Buildings: Tenant Engagement as the Bridge to Real Impact
Phoebe Leung
Senior Sustainable Development Manager
Swire Properties Limited
Swire Properties Limited
Senior Sustainable Development Manager
Phoebe Leung is the Senior Sustainable Development Manager of Swire Properties. Her work involves supporting the Company’s Sustainable Development (SD) 2030 Strategy as well as action plans and programmes to improve the company’s overall SD performance.
She leads the planning and execution of Swire Properties’ SD tenant engagement strategy and bespoke tenant programmes, such as the Green Performance Pledge and Green Kitchen Initiative, fostering landlord-tenant partnerships to incorporate sustainability throughout the design, fit-out and occupancy stages.
In addition, she drives the Company’s Resource and Circularity Taskforce, made up of representatives from portfolio teams and hotels, to regularly analyse waste performance and facilitate new initiatives. She leads the development of new partnerships and innovations to design out waste, encourage reuse and enhance resource recovery. Her recent projects include the Taikoo Place Smart Reusable Cup and Food Box Programme, and launching the Smart Waste Reduction Challenge which utilises smart scales and a digital engagement platform to gamify the Company’s collective sustainability journey with tenants.
Phoebe is a Chartered Environmentalist and also holds a Master of Public Administration from Columbia University.
Speaking at 2026 sessions:
Day 1
Advancing Green Behaviours in Green Buildings: Tenant Engagement as the Bridge to Real Impact
IFMA Hong Kong Chapter, established in 1992 was the first Chapter formed in Asia. The Chapter supports over 350 IFMA members in Hong Kong by offering diverse educational and networking events, international accrediting programs, and empowering its members to learn, connect and advance.
Our sustainability goals for 2026:
Products, Services & Solutions
General Enquiry Email Address: hk-ifma.administrator@ifma.org.hk
General Enquiry Phone Number: 2512 0111
Nan Fung Group is one of the largest privately held conglomerates in Hong Kong with global interests in real estate development and investment, which holds a well-diversified and substantial financial investment portfolio. The Group was founded in 1954 and has a track record spanning more than 60 years with over 170 projects including residential, commercial and industrial buildings. The Group also strategically focuses on first-tier cities in the Chinese Mainland and recognises attractive opportunities for development and investment overseas, including New York, Boston and London.
In 2022, Nan Fung Group established “SEWIT”, a sustainability framework built around five strategic pillars: Social Cohesion, Environment, Wellness, Innovation, and Technology. Integrated across the Group’s entire value chain, SEWIT has since become an integral part of the Group’s culture and a key driver of its sustainability ambitions. In 2025, the Group further advanced the impact of SEWIT through the introduction of “SEWIT-as-a-Service”, an innovative business strategy designed to support tenants, partners, and businesses in realizing their sustainability visions and business goals.
Together, these efforts underscore the Group’s commitment to embedding sustainability into every aspect of its operations, while creating lasting impact for its stakeholders and communities.
Our sustainability goals for 2026:
Sustainability Framework – SEWIT:
Our SEWIT framework — encompassing Social Cohesion, Environment, Wellness, Innovation and Technology pillars — embodies our values and strategic priorities, guiding us in creating lasting positive impact.
SEWIT-as-a-service: Creating Business and Shared Value:
In 2025, SEWIT further evolved to seamlessly integrate into our routine product and service innovation processes. SEWIT-related opportunities that can generate revenue, manage costs, or enhance efficiency are rigorously evaluated and invested in where feasible, consistent with our broader business innovation initiatives.
Our SEWIT Pillars:
Solutions Showcase:
Legal Name: Nan Fung Development Limited
General Enquiry Email Address: sewit@nanfung.com
General Business Address: 17th Floor, AIRSIDE, 2 Concorde Road, Kai Tak, Hong Kong
Swire Properties develops and manages commercial, retail, hotel and residential properties, typically mixed-use developments in prime areas. Established in Hong Kong in 1972, we have investments across Hong Kong, the Chinese Mainland, Singapore and the US. Adhering to our core values of integrity, originality, long-term focus and quality, we aim to create sustained value by developing and managing large-scale mixed-use projects that serve as focal points of the surrounding urban areas.
Our sustainability goals for 2026:
In 2025, Swire Properties announced its updated Sustainable Development (SD) 2050 Vision and Strategy. Guided by a new vision, “Building the World’s Most Sustainable Communities”, the new strategy aims to lead transformative changes in the built environment by harmonising business, people and nature, while also supporting the Company’s ambitious business growth plans in Hong Kong, the Chinese Mainland and Southeast Asia.
Focused on four long-term commitments – Zero Harm, Net-Zero Carbon, Zero Waste to Landfill and Water Neutrality – the new Strategy will continue to drive impactful change through a total of 140 ambitious targets over the next decade, with innovative strategies across five strategic pillars: Places, People, Partners, Planet and Performance.
Key strategic targets include:
Legal Name: Swire Properties Limited
General Enquiry Email Address: sustainabaledevelopment@swireproperties.com
General Enquiry Phone Number: 2844 4900
General Business Address: 18/F , One Island East, Taikoo Place, 18 Westlands Road, Quarry Bay, Hong Kong